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Deliver a first-class customer experience by connecting your field service vehicles, jobs, workers and customers.

Our field service management solutions offer the insights you need to optimise operations and enhance fleet safety. With Active Tracking, monitor your vehicles in real-time to ensure efficient and productive service delivery, while also supporting sustainability and scalability in your operations

What is fleet management for field services?

GPS Tracking

Get second-by-second GPS tracking, detailed engine diagnostics, and real-time data for precise and efficient fleet management

Route Optimisation

Real-time GPS tracking combined with advanced route planning helps you find the quickest, most efficient routes based on live conditions, cutting down response times and boosting fleet productivity.

Driver ID

Identify which driver is operating a specific vehicle at any given time, using key fobs, ID card stickers, or similar tools that drivers use to log in to their assigned vehicle.

Driver Safety Scorecard

Real-time feedback and reports help fleet managers identify and correct unsafe driving practices, reducing accidents, improving response times, and enhancing overall driver safety and efficiency.

Trusted by Fleets Across All Industries​

View case study
Trades and Services

O’Brien Autoglass Enhances Fleet Operations and Safety with Fleet Complete Technology

Regions:
Fleet size
Fleet Complete has been by our side for some years now, and I couldn’t imagine how we would complete our day to day operations without them—the system truly underpins us running a successful business, and looking out for the people at the heart of it.
Craig Kortum
Procurement and Property Manager, O’Brien Autoglass

Frequently Asked Questions

What is field service fleet management?

Field service fleet management refers to the process of overseeing and optimising the operations of a fleet of vehicles that are used in field service industries, such as utilities, construction, maintenance, and repair services. This involves using technology and software to manage various aspects of the fleet, including vehicle tracking, job scheduling, route planning, driver behaviour monitoring, maintenance, and compliance. The goal is to improve efficiency, reduce operational costs, enhance safety, and ensure timely delivery of services.

How does real-time GPS tracking benefit my field service operations?

Real-time GPS tracking enhances field service operations by enabling faster dispatching, optimising routes based on live traffic conditions, and increasing accountability through monitoring driver behaviour. This technology also improves customer communication by providing accurate ETAs and reduces operating costs by minimising fuel consumption and vehicle wear.

How does the system help with vehicle maintenance?

The system aids vehicle maintenance by providing real-time access to engine diagnostics and fault codes, allowing you to identify potential issues before they become major problems. It helps schedule timely maintenance based on actual vehicle usage and condition, rather than just time intervals, which minimises unexpected breakdowns and reduces downtime. This proactive approach ensures that your fleet remains in optimal condition, extending the lifespan of your vehicles and lowering overall maintenance costs.

What are the environmental benefits of integrating EVs into my fleet?

Integrating electric vehicles (EVs) into your fleet offers significant environmental benefits. EVs produce zero tailpipe emissions, which helps reduce air pollution and lower your fleet’s overall carbon footprint. Additionally, EVs tend to be more energy-efficient than traditional vehicles, meaning they use less energy to travel the same distance, further reducing the environmental impact of your fleet operations. Transitioning to EVs also aligns your business with growing environmental regulations and customer expectations for greener, more responsible operations.